Shipping policy
The delivery time limit requires consumers to apply for return service within 30 days from the date of receipt of the goods. When applying for a return, you must ensure that the product is in good condition, has complete accessories, will not affect secondary sales, and must meet the return verification standards of the corresponding category.
Return shipping instructions: The entire return shipping process is free, and consumers do not need to bear any return shipping costs.
In areas where door-to-door pickup is supported, the platform/brand will directly make an appointment for door-to-door pickup without consumers paying any fees;
In areas where door-to-door pickup is not currently supported, consumers can send returned goods by themselves and apply for full freight write-off with valid logistics vouchers.
Description of return handling fee No return handling fee, service fee or other additional fees of any kind will be charged during the return process, and the return payment will be fully refunded according to the consumer's original payment method.
No final sale product description: This platform/brand does not have "final sale" or "non-returnable" products. All products on sale are subject to the above return logistics policy, and there are no special exceptions for products (except for special products such as customized products and fresh and perishable products. The details are subject to the announcement on the product details page).
Other information
Returned goods must keep their original packaging, tags and accessories intact. If the goods are damaged or stained due to improper storage by consumers, the results of the return review will be affected;
Return applications must be submitted through the official channels designated by this platform/brand, and the return process must be completed according to the system guidelines.